The Do’s and Don’ts Following a Trade Show

Once you’ve done all the hard work, set up a trade show booth, showcased your products and services to exhibit hall attendees and potential customers, and packed up for the day, there are a few after-the-show do’s and don’ts you should definitely consider.

We are going to share our top do’s that’ll help yield more sales, as well as the top don’ts, that could lose you the valuable leads you worked so hard for.

After-the-Show Do’s

1) Follow Up Email

Attending a conference or a trade show is usually an all-day event and it can get exhausting. The attendees absorb a lot of information and make many new connections; which is why they might not necessarily remember you or have your business card in their wallets when they get home. It’s up to you to send out a follow-up email that reminds them of their conversation with you. We recommend sending the follow-up email on the evening of the day of the show.

2) Virtual Connections

There’s nothing wrong with sending out a LinkedIn request or liking a Facebook page. It’s a great way to strengthen the lead without being overly obnoxious. Once you interact modestly online, follow up with a phone call to gauge their interest.

3) Measure Results

In order to assess and improve your trade show strategy, you need to be measuring the total cost, number of leads in relation to the cost, and the number of sales secured per trade show. Once you compile this data, you can determine which shows yield better returns on your investment.

4) Review and Adjust

What worked and what didn’t work that day? Think about everything from the set up until the booth dismantle and make sure to note what you can do better next time.

After-the-Show Don’ts

1) Be Annoying

No one wants to receive 4 emails per day following a trade show. One email is enough, and if you are afraid it went to spam, then sending a LinkedIn message as well is fair. Otherwise, let these people come to you. Don’t be annoying!

2) Forget Promises

If you promised an investor a whitepaper or a potential customer an answer to a technical question about your product, make sure you follow through with those promises.

3) Forget Prizes

If you had prizes or giveaways that day, do not forget to reward the winners and showcase it on your social media. You don’t want to look dishonest or cheap to your potential customers.

4) Forget Names

It’s really great etiquette to send a thank you note or some kind of indication that you appreciated everyone who showed up. It shows you are willing to go the extra mile. Also, do NOT forget names — generic emails don’t feel personal and will most likely not get read or end up in the trash.

Trade shows come with their own unique sets of etiquette and procedures, no doubt. If this is your first trade show, fear not — our list above is a good guideline to follow.

How to Choose the Right Trade Show

There are thousands upon thousands of trade shows that take place not only in the U.S., but throughout the world. Selecting ones that are right for your niche can be hard, especially when costs are factored into the equation. You only have so much time and money that you can spend on trade shows — which is why there can be a lot of pressure behind your final decision.

Here is a quick guide for identifying trade shows that are the right fit for your business:

Audience

Who is your ideal buyer? Your ideal investor? Are they millennials? Are they established Baby Boomers? Men or women? If you are trying to target a younger crowd, going to a trade show in a big metropolis, like New York City or San Diego, is basically guaranteed to get you in front of millennials. But, if you are targeting an older crowd with more established roots, then bigger and more conventional trade show centers (in places like Orlando) might be better suited for you.

Intent

What is your ultimate goal at a trade show? Do you want to increase leads and sales? Strengthen relationships with customers? Raise awareness for your brand? Depending on your end goal, you might want to consider different sizes of trade shows. If you just want awareness, then massive trade shows can get your name out there. But, if you want a few intimate leads, consider a smaller, more targeted and more exclusive trade show.

Event History

You will be taking a chance on a newly established trade show; although, one benefit is that you can probably negotiate a good deal with newer trade shows. For all other, more established shows, make sure to check out their history. Here are some topics to research before committing to a trade show:  Did the show organizer invest a sufficient money and effort into advertising the trade show? How long have they been around? On average, how many people attend their shows? …This is all free information you can aggregate before you decide.

Budget

If you are on a tight budget, then not every trade show is going to work for you. Sometimes, you might even have to pick based on timing of the trade show. There is a discount window when trade shows first announce their dates – you might find yourself simply basing your decision on the trade show dates to ensure you align the discount window with your budget.

Yeah, there can be a lot of trade shows to choose from. Don’t feel overwhelmed. Take your time; use the guidelines above; do your research; find the trade shows that are the right fit for your business.

Good luck, and Godspeed.